Sorry for your data loss, that is never a good experience. They removed lots of functionality as they were unable to make them work with windows 10 anymore, I doubt it is an easy job for 3rd parties to do the job then. I hope there is a way to recover the lost pictures. There are low level (some are Linux based) disk manipulation and backup software that run from external media, like a flash drive or a CD/DVD. Maybe you can find one that works well for your needs.